Q: Is my
Bonsai tree an indoor or outdoor Bonsai tree?
A: You can
usually tell if your tree is an indoor or outdoor species by the
category you purchased your tree from, or you can refer to the Bonsai
Care Guides on
Q: After I
purchase a Bonsai tree/ product from you how long will it be before
I receive it?
A: You will usually receive your
items 1-3 days after you purchase them, in rare cases it can take
Q: How much is
postage for my item/ items?
refer to the Postage Info page.
Q: I have
received my tree from you and I'm wondering why doesn't it have any
A: If it is winter and you have
purchased an outdoor deciduous Bonsai tree it is perfectly normal
for the tree to lose it's leaves in winter.
Q: I have
received my tree from you, but it's leaves have started to turn
yellow and fall off, why is this?
A: The most common reason for this
is simply that your tree is reacting to the new environment it is
in, Chinese Elm's and many other species respond to being moved to a
new position by dropping there leaves. This is a normal
response from the tree and it will usually bud out and be in
leaf again within a month or two, don't panic and start watering and
feeding your tree more, in fact you need to do the exact opposite,
as your tree has less or doesn't have any leaves it doesn't
need feeding and doesn't need as much water, so cut back on watering
and don't feed again until new buds have started to open.
Another reason might be that you are over watering your tree, if
your tree's soil looks very water logged and you keep it like that
all the time then this could well be the reason, in this case cut
back on watering.
Q: Why are the
leaves on my Bonsai tree going dry and crispy?
A: This is a sure sign that you are
under watering your Bonsai, if this is the case try putting your
tree in your sink/ washing up bowl and fill with water up to the rim
of the pot, leave to soak for 15-30 minutes and then stand to
drain the excess water, then place the tree back in it's
position. After this hopefully your tree should be ok
providing you keep up with watering every 2-3 days, I wouldn't feed
the tree again until new buds start to open. Another reason
might be that you have your tree to close to a form of heating such
as a radiator, if this is the case try and find a bright place away
from a radiator or other heat sources.
Q: How often
should I water and feed my Bonsai?
A: Usually you
should water your tree ever 2-3 days, however this depends on the
species of your tree and the time of year. You should usually
feed your tree once every 2-4 weeks, this again depends on the
species of your tree and the type of fertilizer you use.
Please refer to the Bonsai
Care Guides on this site for more detailed info on your
particular Bonsai species.
Q: What is the best soil to use when re-potting my
A: I would recommend either Akadama
or Moler Bonsai soil, as these are pretty much
the best Bonsai soils available. In a lot of cases such as
with Chinese Elm's you can use either medium straight out of the bag
without adding other ingredients, however species that like more
moisture would benefit from adding some organic compost and or bark
chips (bark chips for Bonsai soil) to make the soil more water
retentive. Please refer to the Bonsai
Care Guides to see what type of soil your particular
Bonsai species would prefer.
Q: What is the best Bonsai tree species for
A: I would recommend the Chinese Elm, Ficus,
Sageretia and Crassula/money trees as the best starter Bonsai
trees. The Bonsai Care Guides on this site will tell you if the species of
tree you are interested in is a good choice for beginners or not.